Yes. All of our items are authentic.
All items are double-authenticated in-house and by our trusted partners—Entrupy, Zeko’s, Real Authentication, or LegitGrails. Each comes with a complimentary Certificate of Authenticity.
In the unlikely event an item purchased from Miloura Luxury LLC is proven to be inauthentic in the form of a written statement by the principal brands, we shall offer a full money-back guarantee.
Read more about our authentication process here.
Each item is accompanied by detailed descriptions and high-quality images to give you a clear understanding of what to expect. Any notable flaws are noted under the Condition Details section of the listing. Please review all product information carefully, and contact us with any questions before purchasing.
Yes. All product photos on our website feature the actual item being offered for sale. We do not use stock images. Each listing is photographed in-house to accurately represent the item's current condition, details, and included accessories.
We’re always happy to help with any questions about our products. You can reach out to us directly or DM us on Instagram @vintage_girlfriend_luxury, and if you’d like a closer look, we can arrange a video call to show you the item live.
All orders are processed within 1-2 business days, excluding holidays and weekends. Tracking information will be available for every order once they are fulfilled.
We offer free UPS Ground shipping for all U.S. deliveries, with signature required for orders over 500 USD. Expedited routes and other carrier options are available at checkout. Fees are calculated based on the estimated weight and dimensions of the shipment.
All orders are dispatched 1-2 business days after they are placed, excluding holidays and weekends. Most of our orders on their way within 24 hours.
Once your order is ready to ship, you will receive an email from us with the shipment tracking information.
WHAT IF I NEED MY ORDER SOONER?
If you are in a rush to have your order, please select an expedited shipping option at checkout and contact us before 3PM PST on the order date for same-day dispatch. Otherwise, orders will ship the following business day as normal.
Need your order fast? We offer local delivery within the San Francisco Bay Area on a case-by-case basis for urgent orders. If you are within a 1-hour drive, we will do our best to bring it to you for free.
Reach out to check our availability today.
We currently ship within the United States only.
We accept:
- Major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)
- Apple Pay, Google Pay, Shop Pay, Amazon Pay
- PayPal
- Zelle*
- Direct bank transfer (ACH)*
*Some items are eligible for a 3-5% Direct Payment discount (varies by item) if you pay via Zelle or bank transfer (ACH). These methods carry lower processing costs for us than credit card payments, and we pass that savings on to you. The Direct Payment Price is listed in the product details where applicable.
We offer a 3–5% Direct Payment Discount on applicable items paid via Zelle or bank transfer (ACH). These methods carry lower processing costs for us than credit card payments, and we pass the savings on to you. The Direct Payment Price is listed in the product details where applicable.
This discount cannot be combined with other promotions or sale pricing.
HOW DO I GET THE DISCOUNT?
There is no direct payment option at checkout. Please DM or contact us to let us know you'd like to pay this way and we'll send you an invoice reflecting the discount along with payment instructions.
Once we send your invoice, we'll hold the item for 24 hours to allow time for payment to be sent and to clear. If we don't receive payment within that window, the item may be released back for sale.
Your order will be processed once payment is confirmed.
IS THIS SAFE?
Yes! Our Authenticity Guarantee and Returns Policy applies regardless of how you pay. We stand behind every item's condition and authenticity as described. That said, Zelle and bank transfers are not reversible the way a credit card payment is, so please review photos, condition notes, and measurements carefully before sending payment.
To protect you, we'll only ever send payment details directly from our verified business email or Shopify invoice and we recommend confirming account details match exactly before sending.
Yes! We offer payment plans through Shop Pay Installments and Affirm.
Payment options are subject to an eligibility check and are provided by third-party lending partners. The estimated payment amount excludes taxes and shipping.
Due to the unique and delicate nature of our merchandise, all sales are final. There are no returns or exchanges unless an item has been misinterpreted as detailed below.
Please carefully review the product description, photos, measurements, condition details, and included accessories before placing your order. If you have any questions prior to purchasing, our customer service team is available Monday through Friday, 9AM - 6PM. We are more than happy to provide more information, photos/videos, or a virtual appointment to view items live via video call to help inform your purchase decision.
Items are eligible for return if:
- They have major defects or damages not disclosed in the original listing, or
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They are proven inauthentic, with a written statement, by the brand itself or an accredited third-party authenticator.
Return requests must:
- Be submitted within 7 days of receipt of the item (late requests will not be considered).
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Include the item in the same condition in which it was received, with the original security tag attached, protective materials in place, and all original accessories (straps, locks and keys, boxes, authenticity cards, dust bags, etc.).
We reserve the right to reject any return if:
- The security tag has been removed or tampered with, or
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The product shows signs of wear, use, or alteration from its original condition.